Green Power
15Regular price $49.99
All orders over $50 ship free to the continental USA. A typical order arrives in about 5 business days, You will receive a tracking link via email when it has been shipped.
International Shipping Policy
- We are not liable for and will not refund any orders lost, damaged or confiscated by customs. You are purchasing at your own risk.
- Once processed, international shipments may take 2-6 weeks to arrive. This can vary greatly based on the country and its customs process.
- We do not consider package lost in transit until 45 days after shipment. If determined lost, we must open a tracer claim with the shipping carrier before taking any corrective action. If your package is determined lost, a lost package affidavit email will be sent from our third-party claims company (U-PIC) to confirm non-delivery. All lost package claims must be reported within 90 days of the original purchase date.
- Some duty tax fees may apply, however we cannot predict them in advance. Please refer to your Customs agency for more information before ordering.
Please note that customs regulations can change monthly in each country; if not adhered to properly, your order is at risk for being returned or confiscated. We are not liable for any damages or additional fees caused or accrued by customs. We are not liable for and will not refund any orders confiscated by customs; you are purchasing at your own risk. If a package is returned to us by Customs in good condition, we will refund you for the cost of the product minus the shipping cost incurred by us.
Please see the below countries we are unable to deliver to per their customs laws and restrictions: Mexico, Germany, Spain, Austria, Sweden, Poland, Brazil and South Africa.
All returns must be postmarked within thirty (30) days of the purchase date.
RETURN PROCESS
To begin a return please submit your details here before sending it back. After receiving a RMA number you may send the item back for refund.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 3 to 5 business days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products you are 100% covered regardless of order size. Simply send us a picture of the damage and we will replace it at no cost to you. This exception is valid for 7 days from the day you received your package.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- Unless the items are damaged, only one item from your first order is covered under our guarantee
QUESTIONS
If you have any questions concerning our return policy, please contact us
